Collecting Employee Information at Scale
Amber, the HR Coordinator at Standard Meat, oversees communications for their 800+ employees, including gathering headcounts for frequent company events like the annual picnic at Six Flags.
Before using Team Engine, Amber’s process involved paper forms, tracking down employees to fill them out, and manually entering the information into spreadsheets. This time-consuming and inefficient routine was ongoing, as Standard Meat Company hosts events throughout the year.
Now, Amber uses Team Engine’s text-message survey feature to quickly and efficiently gather this information from employees. As replies come in from employees, Amber can see the results in real time on the Team Engine dashboard, or she can download a spreadsheet to tally results and create charts for reporting. She can even have the results of the survey instantly summarized for her!
At A Glance
Challenges
Communicating at scale
Collecting information from staff
Distributing time-sensitive announcements
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Outcomes
Segmented text message announcements
Text message surveys to collect staff info
Dual language messaging options
Sending Time-Sensitive Information to Employees
Managing communication for a staff of over 800 poses significant challenges, especially when the information is time-sensitive.
Before Team Engine, Amber described the process as “all hands on deck” during urgent situations, such as weather-related factory closures. “We would grab telephones, pull numbers from the system, and start calling. Sometimes we couldn't reach everyone, and language barriers made communication difficult. Often, we'd connect with employees only to find out they were already on their way to their shifts and had to turn around.”
Now, with Team Engine, Amber notes, “As soon as we know the plant is closing, they know.” The message can be typed, translated, and sent to all employees within minutes.
Strengthening Company Culture
Amber says that Team Engine has allowed her (and by extension the entire HR department) to connect more meaningfully with employees. She says that it's helped them to be better communicators, but it’s also encouraged more bottom-up communication as well, since employees don’t always have time in their workday to stop by HR. Likewise, Amber can’t spend her whole day on the production floor tracking down headcount for the next company event.
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Surveys
Our surveys feature allows Amber and her team to efficiently collect opinions and headcounts for events, streamlining communication and ensuring everyone’s voice is heard.
Group and 1:1 Texting
This feature enables Amber to send messages and get replies back almost instantly. This has improved communication during critical situations, such as factory closures, ensuring that all employees receive timely information.
Language Translation
Standard Meat's employee population is a mixture of English and Spanish-speaking employees, so our language preference and translation features ensures everyone gets the message AND that they can comprehend it.
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Start Texting With Your Employees & Applicants Today for a More Engaged Workforce Tomorrow
Make it easy for your blue-collar personnel to communicate with you by meeting them on the channel they prefer most: text messaging. Make it easy for you to communicate with them by using Team Engine’s texting software with automations, surveys, language preferences & more.