Employee Communication Platform

Leveraging text message in the workplace fosters immediate, direct communication with employees. Given that 90% of text messages are read within three minutes, this mode of communication ensures urgent messages are promptly seen and addressed. It's also exhibited its effectiveness in situations that require immediate action, for instance, in changes to work schedules or emergency notifications.

Using text message as a communication tool reduces the overload of inbox email communication. An average office worker receives over 120 emails a day, many of which go unnoticed and unread. Replacing some of these email correspondences with text messages helps in alleviating cluttered inboxes, which in turn, aids in keeping track of vital information.

The ubiquitous nature of mobile phones makes text messaging accessible and convenient. It needs no internet connection, sophisticated applications or equipment. Even when employees are out at the job site, they remain reachable, maintaining seamless communication.

Text messages offer a personal touch. A direct text message can make employees feel valued, increasing their attachment to their jobs. Allowing a platform for instant feedback or query handling can also lead to improved working relations and build a stronger corporate culture.

Employee engagement software is a type of organizational software that provides companies with the mechanisms to manage, measure, and optimize the engagement levels of their employees, while also looking to heighten job satisfaction and organizational commitment. It operates with the aim of fostering a more engaged and motivated workforce.

Employee engagement software allows companies to measure their employees' engagement levels in real time. The insights can then be used to identify areas within the organization that require attention or improvement. It also includes features that encompass social recognition, feedback mechanisms, surveys, and reward systems. These functionalities allow companies to acknowledge employee contributions, facilitate knowledge-sharing, encourage positive employee behaviors, and celebrate important milestones. This, in turn, fosters a strong organizational culture, underscored by values such as mutual respect, collaboration, and recognition.

Employee engagement software promotes an enticing organizational environment where employees feel valued, engaged, and generous in their commitment to their work and the organization at large. In these highly digital times, employee engagement software can be particularly instrumental in catering to remote workforces and nurturing virtual teams by bridging geographical and time zone gaps and ensuring every employee (regardless of location) remains engaged and a part of the entire team.

Employee communication software fosters easy and convenient transmission of information, ideas, and decisions within a company's internal structure.

Broadening beyond traditional means of communication such as emails and meetings, employee communication software encompasses apps designed to enhance and ease the process of sharing information. These applications are fundamentally built to be intuitive and user-friendly, providing a seamless experience to users, making information exchange quicker and simpler.

The software often includes features such as real-time chat, video conferencing, task management, and much more. Apps can be personalized, allowing ease of access to features directly relevant to a user's role within the company. These applications enable direct, effective communication among team members regardless of their geographical location.

Text messaging is an effective and immediate way to reach out, especially in an increasingly digital age where smartphones are ubiquitous. Simple updates, quick reminders, or emergency alerts can be effectively delivered through a concise text message.

For more formal and detailed communication, an email is more suitable. It allows the employer to articulate their message thoroughly, while also enabling the employees to peruse it at their leisure.

Among the most widely recognized communication platforms is Slack, used primarily for instant messaging between team members. Meanwhile, companies requiring robust and secure video conferencing often resort to platforms like Zoom or Microsoft Teams, which also serves as an all-in-one communication solution integrating chat, call, and collaboration features.

Other popular platforms include Intercom, a customer messaging platform, and Zoho Cliq, a robust team communication tool designed to streamline workplace discussions. A newer addition to the corporate communication landscape is Basecamp, a project management and team communication platform in one.

Google Workspace (previously G Suite) blends email, chat, and video calls into one unified system, also making it a major player in today's corporate communication landscape.

For companies with a mobile, distributed workforce out in the field (and in particular with blue-collar, labor-intensive roles in landscaping, construction, and home services) text messaging is the simplest and most effective way to reach employees with important, time sensitive information.