Fenny Chawala, HR manager at Allied Alloys, is truly the "HR army of one," handling everything from recruiting and hiring to payroll, benefits, and employee engagement programs for 90+ employees across two locations. She was stuck in a cycle of inefficient hiring processes, paying too much to sponsor ads on Indeed, and never feeling like she had enough time to make sure her employees were happy and engaged.
And since only 50% of the workforce has access to company email, she had no way to reach every employee without playing the supervisor game of telephone or literally chasing them down on the company golf cart.
“We knew the information was not reaching every employee. When you depend on a game of telephone, you can be certain that not all the information (and right information) is getting through,” says Fenny.
With Team Engine, Fenny was able streamline the entire recruiting process with hiring automation and smart screening, increasing qualified applicants by 133% while reducing the time she spent reviewing applications and scheduling interviews by 60%. Rather than waiting up to six months to get a good interview in the door, Fenny was able to set up phone screen interviews within 5 minutes of making first contact via text message. She says, “Now we have a much more streamlined process for recruiting and hiring rather than a “we’ll just deal with it when it happens” workflow."
Thanks to Team Engine's employee messaging platform, Fenny has seen enormous increases in morale and engagement which she credits to the simplicity and ease of use of texting. People that wouldn’t normally come to HR directly or would just go without getting questions answered can now directly get in touch with Fenny and the central office via text without the downsides of her having to be available on her cell phone during all hours of the day. “I love that our employees know they can just shoot me a quick text.”